Terms and Conditions
Scope of Service
The maintenance service does not cover content posting. Any postings shall be done by the client. This service does not cover social media advertising, but is limited to preserving the connection between the website and it's social media handles. The service only covers technical support to ensure that the website is constantly live and functioning as well as page updates. Any work done outside the the scope of service shall attract a separate fee.
Subscription Duration and Termination
This service is an annual subcription paid in installments; thus signing onto the service means the client cannot opt out within less than 12 months after starting. In the event of a necessary opting out after the website has been installed, the remaining months shall be paid by the client. Termination of the service means that all aspects of it, including hosting, website, emails etc. shall be terminated. The client may choose to either transfer the domain to another account, or maintain it with UMS Digital for an annual fee. This service focusses on website maintenance and not website development.
Content Collection and Payments:
Text, photo or video content must be sent online via whatsapp, email or google drive. UMS Digital staff shall by no means be obligated to visit client premises for physical payments or collection of data. All payments must be done via electronic means such as mobile money, or sent as cash to the office of UMS Digital. All content for the website shall be provided by the client preferably within the first 14 days. Any delays in submission of content shall have no effect on billing. Billing shall start from the moment domain is secured or hosting account is set-up.
Default in Payment
Defaulting in payment for more than 30 days without any prior notice will lead to the suspension of the service. Billing will however continue. The service shall be restored after all arrears have beed paid.
Disclaimer
The content on the website of any client do not reflect the views of UMS Digital and therefore UMS Digital shall not be held liable.
Kindly proceed to hit the button below if you agree to these terms and conditions.
