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Technical Support

This includes the following:

  • Plugin and Theme Updates – for WordPress powered websites
  • Core Updates – for WordPress powered websites
  • Uptime Monitoring – to ensure that client website is always live and to resolve immediately in case of any issues.
  • Security Monitoring – to block hackers from accessing and using the website
  • Speed Optimisation – to increase the website’s SEO by optimising it for speed
  • Mobile Optimisation – constantly checking different parts of the website to optimise for mobile
  • Spam Comment Monitoring – to block spam through comments
  • Mail Client Configuration Guidance – helping clients online to configure their email clients e.g. apple mail, outlook etc
  • Basic Page Updates – Effecting essential changes such us management positions on the website
  • Basic Design Updates – Configuring posts and product uploads to show on appropriate parts of the website
  • Monitoring Integrations – ensuring that all integrations function effectively